Integrated Technology Solutions Return Policy

At Integrated Technology Solutions, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward return policy:

Return Period

• You may return any product within 30 days of the original purchase date.

Conditions for Returns

• The product must be in its original packaging and include all accessories, manuals, and components.
• The product must be in like-new condition, free from any physical damage or signs of use.

How to Initiate a Return

• To initiate a return, please contact our customer service team 281-254-5087. They will guide you through the return process and provide any necessary documentation.
• Once your return is approved, you will receive a Return Authorization Number (RMA). Please include this number with your return shipment.

Refund Process

• Upon receipt and inspection of the returned product, a refund will be issued to the original payment method.
• Please allow 14 business days for the refund to be processed and reflected in your account.

Non-Returnable Items

• Certain products may be non-returnable due to health, safety, or other restrictions. Please inquire at the time of purchase if you have any questions about the returnability of a specific product.

Restocking Fee

• A restocking fee of 15% may apply to certain returns, especially if the product is not returned in its original condition.

Damaged or Defective Items

• If you receive a damaged or defective item, please notify us immediately. We will arrange for a replacement or refund at no additional cost to you.

Contact Us
For any questions regarding our return policy, please contact our customer service team at 281-254-5087.